Everyone knows what Bluestacks is right? This handy software lets you run android applications on your computer. The basic version of Bluestacks is free while you have to pay monthly for further advanced features. This promising software is trendy among Windows 10 users, but there are occasions where this software does not work correctly. In this article, we’ll show you how to resolve the Bluestacks crashing on Windows 10 issue.
Contents
- How to Fix Bluestacks Crashing on Windows 10 issue
- Turning OFF the Antivirus software
How to Fix Bluestacks Crashing on Windows 10 issue
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Today, we’re going to attempt several troubleshooting steps to resolve this issue. However, before starting this method, restart your computer first, so your system is refreshed and free of corrupt and temporary data, it might help our cause.
Several reasons might have caused this trouble, it may be because of intervention by our antivirus program, or you might have out-dated drivers. Nevertheless, we have a list of suggested troubleshooting steps that might assist you in resolving this particular issue.
Bluestacks minimum system requirements
- Operating System: Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista SP2, Windows XP SP3 (32-bit)
- You need to log in as the administrator on your computer; the Guest account won’t install Bluestacks.
- A minimum of 2GB RAM is required
- A minimum of 4GB disk space is necessary to store android games/apps and their data
- Your computer should have the latest graphics drivers to be compatible with Bluestacks
- You must be connected to an internet connection to access accounts, game content and other stuff
Bluestacks recommended system requirements
- Operating system: Windows 10
- You need to log in as the administrator on your PC
- Processor: Intel Core i5-680 or higher with virtualization extensions enabled in the BIOS
- Graphics Card: Intel HD 5200 or higher
- Memory: 6GB or higher
- HDD: SSD
- HDD storage space: 40GB
- Internet connection: access to a broadband connection to access the content.
Reinstalling Bluestacks
One of the most common reasons that cause this problem is corrupted Bluestacks software. Try uninstalling the out-dated and faulty Bluestacks software from your computer and downloading the latest version from a reliable website. By doing so, it might solve your problem.
- Hold the Windows key and press R
- Type appwiz.cpl in the Run box and enter to open Programs and Features
- From there, look for Bluestacks in the applications list, right-click on Bluestacks and select uninstall
- Follow the on-screen prompts to uninstall Bluestacks from your computer
- After uninstalling the older version, restart your computer.
- Go to any reliable website or the official website to download the latest version of Bluestacks installer, follow the on-screen prompts to install it on your computer
Check whether the problem has been solved or not
Updating your Graphics Card Driver
Another reason for Bluestacks crashing on Windows 10 might be out-dated graphics card driver on your system.
- Hold the Windows key and press R
- A Run box will pop up on your screen, type devmgmt.msc in the Run box to open Device Manager
- From Device Manager, enlarge the drop-down menu connected with Display adaptors.
- Right-click on Graphics Cards and select Update Driver
- Click on Search Automatically to update driver software
- After the updated driver is installed, restart your computer
By doing so, your problem might have been solved, check to see if the Bluestacks crashing on Windows 10 is still there
Turning OFF the Antivirus software
There might be a slight probability that your antivirus software is causing this particular issue. At times, the antivirus software is interfering with the proper functioning of Bluestacks. Try turning off your security software for a short time to see if it solves the issue.
Avast
- Right-click on the Avast icon
- Select Avast shields control where you have to choose between different time intervals
- Choose any desired time interval option to disable the software for that particular time.
Bitdefender
- Open Bitdefender software
- Click >>Virus Shield situated on the left side of the Bitdefender window
- Now move the arrow of your mouse to the >>Virus Shield is enabled and click it
- Its colour will change from black to red and will show >>Virus shield is disabled
- The Bitdefender is now turned off
To enable it again, follow the very same steps.
Microsoft Security Essentials
- Open the Microsoft Security Essentials software
- Select the Settings tab and then click Real-Time Protection
- Uncheck the box that says Turn on Real-Time Protection
- The MSE is now turned off
ESET
- Open the ESET software
- Click on Setup and then choose Antivirus and antispyware
- From there, now click on Temporarily disable Antivirus and antispyware protection
- You’ll need to confirm your selection of temporarily disabling the software, click Yes
- It automatically starts protection whenever the system is rebooted
McAfee
- Go to the system tray that is situated in the bottom right corner of your screen
- Find McAfee icon and right-click on it
- Select Exit and another window will appear warning you that protection will be disabled
- Click Yes to turn off the antirust
After turning off your antivirus software, check whether the Bluestacks crashing on Windows 10 is still there
Uninstalling third-party antivirus program
Another way to throw out the possibility that your antivirus software is causing this issue is to uninstall it completely. After uninstalling any third-party antivirus software, the Windows Security software is enabled
- Hold on to the Windows key and then press R to open the Run box
- Type appwiz.cpl in the Run box to open programs and features
- From there, search through your applications list to find your third-party antivirus software
- Right-click on the antivirus software and select Uninstall, follow the on-screen instruction to uninstall it
- If you have more than one third-party antivirus software, you’ll need to remove them both
- After uninstalling the software, restart your computer and open Bluestacks
Check whether uninstalling third-party antivirus software has solved the issue or is it still there.
Check Avast settings
As we discussed earlier, in some cases your antivirus software interferes with the proper functioning of Bluestacks and uninstalling it might solve your problem. But if you’re still planning on using the Avast antivirus, then you’ll need to change its settings to avoid any involvement by your security software.
- Open the Avast security software
- Click on the settings tab in the bottom-left corner of your screen
- In settings, select Troubleshooting from the left side of your screen
- From the troubleshooting tab, uncheck the box linked with Enable hardware-assisted virtualization
- Now click OK to save your options and restart your computer
Check whether this method solved the Bluestacks crashing on Windows 10 issue or not
Disable the Hyper-V service
The Hyper-V might be another cause to the Bluestacks crashing on Windows 10 issue. For those who don’t have information about Hyper-V, it is virtualization software that virtualizes software and even your entire hardware components. The Hyper-V might be interfering with the proper functioning of Bluestacks, try disabling it to see whether it solves the issue or not
- Hold the Windows key and press R
- A Run box will appear, type appwiz.cpl in the search box to open Programs and Features
- From there, click on Turn Windows features On/Off from the menu situated on the left side of your screen.
- In the Windows feature box, search for Hyper-V and uncheck the box linked with it
- Now click OK to disable the Hyper-V service
- Now restart your computer
Check whether the Bluestacks crashing on Windows 10 is still there
Bluestacks Keeps Crashing Games
Perform a system restore
If none of the above methods assisted in solving the Bluestacks crashing on Windows 10issue, try performing a system restore. It might get rid of the problem that has led you to this situation
- Hold the Windows key and press R
- A Run box will come up, type rstrui and enter to open System Restore wizard
- From there, click Next at the first instruction
- check the box attached with “show more restore points” to get a complete overview about all the available restore points
- choose a restore point that is a bit older than the date from which you started experiencing this particular problem and then click the Next option
- Now click Finish to start the restoring procedure.
- After the restoration process is complete, your computer will automatically restart in the older state that you chose.
Bluestacks Not Launching Mac
Check whether the Bluestacks crashing on Windows 10 issue is still there, we hope that it might have been solved by now.